FreshRush Admin | Dashboard

At FreshRush, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Customer and Delivery Partner applications.

Information We Collect

Customer Data

Personal identifiers (Name, Email, Phone Number)
Delivery addresses and location data
Order history and transaction details
Device information and app usage statistics

Delivery Partner Data

Everything collected from customers
Government IDs (Aadhar Number & Image) for verification
Real-time GPS location tracking for order fulfillment
Earnings and payout information

How We Use Your Data

We use the collected information for various purposes to provide and improve our service:

To process and deliver your orders efficiently
To verify the identity of our delivery partners
To track deliveries in real-time for customer transparency
To provide customer support and resolve disputes
To send important notifications regarding your account
To improve our app performance and user experience

Third-Party Services

We utilize trusted third-party services to power certain features of our platform. These providers have their own privacy policies:

Firebase

Authentication & Notifications

Google Maps

Geocoding & Navigation

Cloudinary

Secure Image Hosting

Data Retention & Deletion

We retain your data as long as your account is active. You have the right to request the deletion of your account and all associated personal data at any time.

To delete your account: Navigate to Settings within the app and select "Delete Account" or contact us at support@freshrush.com.

Questions or Concerns?

If you have any questions about this Privacy Policy, please contact our data protection team.

Contact Privacy Team